Reviews (12,215)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 17, 2026

Sehr kompliziert. "Sending Mail" bleiben bei aktualisierung/Anpassung nicht erhalten und Vorlagen verknüpfen funktioniert nicht. Bei neuverknüpfung müssen alle Betreffs und Voransichten neu eingegeben werden, da in der Vorlage nicht vorhanden. Flows müssen an 3 verschiedenen Stellen aktiviert werden bis wirklich aktiv. Etc....

Weingut Lamm-Jung
Germany
7 months using the app
August 16, 2026

经常卡死,且经常突然没有权限,且自动化经常自动变成草稿状态

EVITA PERONI OFFICIAL
Hong Kong SAR
Almost 2 years using the app
August 12, 2026

The add to store button and turn on work flow buttons and the more actions button were missing. When I refreshed the page, they disappear after 2 seconds. The AI chat is oblivious. I ended up having to quickly click add to store before the button disappeared.

POLYWOOD B2B - Development
United States
Over 1 year using the app
July 28, 2026

doesn't work right for Collabs, per Sidekick:
wo limitations to be aware of:

No auto-decline action exists. The Collabs Flow connector only has an "Approve Applicant" action — there's no decline/reject action available. So this workflow flags them instantly rather than auto-declining, but it makes the manual decline a single click.

Engagement rate isn't exposed. The trigger only surfaces follower counts (IG, TikTok, YouTube, etc.), not engagement rate. So the < 3% threshold can't be used directly. As a rough proxy, I can add a follower count condition (e.g., flag anyone under a certain follower threshold) if that would help.

Free Fast Food
United States
9 months using the app
Shopify replied July 29, 2026

Hi thanks for the feedback. Collabs is in control of their actions not the Flow app. It would be best to leave that app feedback.

May 27, 2026

Tried to create a flow to catch fraudulent accounts being created by bots. Shopify should have a way to block these. Could not use flow to delete customer accounts with specific last names that have not added products to cart. Added to cart is not available. Can only check for order created.

Be Green Bath and Body, LLC
United States
12 months using the app
May 24, 2026

i have made so many attempts to get this to work. I love the idea, but it takes too long to solve issues and I quit as I don't know how to fix the foundation of why a flow isn't working

Daly Finds
United States
3 months using the app
May 11, 2026

Shopify Flow + Messaging is inconsistent when it comes to setting up automated emails. Sometimes drafts can be selected normally, while other times the selection does not work at all. As a result, simple tasks like creating automations become unnecessarily time-consuming and complicated. Sidekick also keeps generating workflows errors and adding even more friction. It is hard to understand how a platform that positions itself as simplifying e-commerce can make simple automation tasks feel so unintuitive.

Ounuo
Luxembourg
16 days using the app
May 5, 2026

eh va male male.. si inpianta spesso, le preview delle email non si aggiornano, non è possibile modificare certi elementi se non cacnellandoli e rifacendoli.. e mi dimentico qualche altra utilissiam feature

ManicPanic Italia
Italy
5 months using the app
August 9, 2026

Have you ever tested inserting a node between two existing nodes? The people who built the editor should be in your next round of lay-off list.

B2B ARES
United States
6 months using the app
Shopify replied August 10, 2026

Hi, I suspect that you are not accustomed to how to connect two steps by dragging a line. To add a new step between two others, you delete the line connecting them and then drag from the output port on the previous step to the input on the new step. https://screenshot.click/10-39-70pf2-agbuy.mp4

July 12, 2026

Hard to use, glitchy, and my flow has non-functioning features; already submitted a ticket

jD Bath Co
United States
10 months using the app