AppleCare One. A new way to cover multiple Apple products in a single plan for less.

AppleCare

Handled with AppleCare.

Various Apple products, including a MacBook, an Apple Watch Series 11, an iPhone 17 Pro, AirPods Pro 3, AirPods Max, Apple Vision Pro, an Apple Pencil Pro, and an iPad Pro Various Apple products, including a MacBook, an iPhone 17 Pro, an Apple Pencil Pro and an iPad Pro

AppleCare offers one-step support and service for all of your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement if your iPhone, iPad or Apple Watch is lost or stolen.1 And 24/7 priority care with just a chat, call or tap.2

Get coverage

Benefits

Covered from every angle.

Whether you cover your Apple products individually with AppleCare+ or protect multiple products with AppleCare One, you’ll get the peace of mind that comes with great care.3, 4

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer law. For details, click here.

New

AppleCare One

One plan for all your

Apple products.

Cover everything together in one convenient plan for more value and flexibility — with all the benefits of AppleCare+.

Plans

Peace of mind in every plan.

Both plans offer great coverage for the products you love.

Questions? Answers.

AppleCare benefits are separate from and in addition to the limited warranty and any legal rights provided by Australian consumer law. AppleCare provides additional features like accidental damage protection and 24/7 priority support.

AppleCare+ covers a single product. With AppleCare One, you can cover multiple Apple products in a single plan, including new devices and ones you already own subject to eligibility rules and maybe needing diagnostic check and/or inspection.

For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad or Mac. You can also upgrade to an AppleCare One plan if you have an active AppleCare+ plan. When you switch plans, we’ll automatically cancel your current one and refund any amount owed.

Due to local regulations, AppleCare coverage can be purchased four days after your device is shipped or picked up.

Already have an AppleCare One plan? You can add your new device to your existing coverage or swap with one of your other devices — no waiting period required.

Theft and loss coverage is included for iPhone, iPad and Apple Watch with both your AppleCare+ with Theft and Loss and AppleCare One plans.

Any product that was recently purchased or is currently covered by AppleCare+ can be covered in your existing AppleCare One plan. You can also add devices you already own that are in good condition (a diagnostic check and/or inspection may be required) and four years old or newer, or any headphones one year old or newer.

AppleCare One plans can cover devices that are on the same Apple Account as the subscriber.

You can update your AppleCare One plan in Settings > General > AppleCare & Warranty. Tap AppleCare & Warranty to add, remove or swap devices. Adjust your plan after you upgrade to the latest version of a device you already own or as needed, as long as it meets the eligibility requirements and is linked to your Apple Account. For more details, visit support.apple.com/en-au/122224

When you protect your iPad with AppleCare+, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. AppleCare+ also covers any in-box cables and power adapters that came with your covered Apple product.

You can get your device repaired a few different ways. You can mail it in using a prepaid shipping label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorised Service Providers. Start a repair by visiting support.apple.com/en-au, downloading the Apple Support App or calling Apple Support. Find your support phone number here.

It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en-au/repair.

If your iPhone is lost or stolen, you can get started on filing a claim at mysupport.apple.com/theftandloss. Your replacement will be shipped to you and cannot be picked up at a store. If you are travelling when you lose your device, we can ship your replacement to any of the countries where theft and loss is offered. For more details, visit support.apple.com/en–au/108053?choose-your-country=australia.