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Messages no longer download from two AT&T (ameritech.net) accounts.

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by smb21

smb21
smb21
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I am using Version 146.0, released December 9, 2025, on a Win 11 Pro, v. 25H2 pc. No problems until today. Messages won't download from two AT&T (ameritech.net) accounts. T-bird is not asking for mail key. No change after restarting T-bird; same result after rebooting pc. How do I restore email access? Thanks.

I am using Version 146.0, released December 9, 2025, on a Win 11 Pro, v. 25H2 pc. No problems until today. Messages won't download from two AT&T (ameritech.net) accounts. T-bird is not asking for mail key. No change after restarting T-bird; same result after rebooting pc. How do I restore email access? Thanks.

All Replies (3)

glindathegood
glindathegood
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This makes at least 3 of us here today posting about Thunderbird - AT&T mail issues. I haven't been able to send or receive mail all day with Thunderbird.

sfhowes
sfhowes
  • Top 25 Contributor
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Try changing the authentication method on the incoming and outgoing to OAuth2.

https://support.mozilla.org/en-US/questions/1543807#answer-1784859

Enter the account password, not the secure mail key, in the OAuth window when asked for access.

smb21
smb21 Question owner
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Thanks for responding. I needed to restart or shutdown before trying your solution. After a complete "shutdown," all functions returned to normal.

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