Repair & Warranty Learning Center

Welcome to the Repair and Warranty Learning Center! Here, you can find articles for your phone’s warranty information and guide you through the repair process.

Check warranty eligibility

• Confirm warranty coverage
• Learn what affects warranty eligibility
• Find out if you're in-warranty or out-of-warranty
• Learn about your repair options

Initiate a repair

• Find the best repair option for you
• Get ready to start a repair
• Find an authorized repair partner
• Take your device for walk-in repair
• Send your device for mail-in repair

Use Repair mode for your repair

• Learn how Repair mode works 
• Access Repair mode
• Exit Repair mode

Get repair status updates

• Track your mail-in repair
• Find your shipping status
• Check your walk-in repair
• Find your Order history or Repair history

Understand repair charges & payments

• Learn about authorizations & charges for repairs 
• Find your estimated repair cost
• Learn about charges for in-warranty repairs