Measuring the impact of soft and hard total quality management factors on customer behavior based on the role of innovation and continuous improvement (Q127215217)
scholarly article
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English | Measuring the impact of soft and hard total quality management factors on customer behavior based on the role of innovation and continuous improvement |
scholarly article |
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Measuring the impact of soft and hard total quality management factors on customer behavior based on the role of innovation and continuous improvement (English)
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Mohammad Javad Ershadi
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