Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,217 questions
489,324 questions with Microsoft 365 and Office-related tags
1 answer
Document with esignature issues for external users
So i have setup the pay as you go, set up the b2b stuff, done a word document with an esignature, sent it to an external user. When external user gets document, asks for email verification, that's OK, but then requests a Microsoft login to proceed. How…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-10T12:27:00.52+00:00
mark Thompson BR
0
Reputation points
edited the question 2026-08-23T06:03:55.9166667+00:00
Doris V
1,700
Reputation points Microsoft External Staff
Moderator
2 answers
Can't login to any Microsoft app on new iPad
Hi! I just got a new iPad Air, and I can’t sign into any Microsoft apps. Every time I try, I get AADSTS165000: Invalid Request: The user session context is missing. My Microsoft account works perfectly on all my other devices, so it seems to be an issue…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,908 questions
asked 2026-08-20T22:55:28.6066667+00:00
Sophie Marcello
0
Reputation points
answered 2026-08-23T05:57:40.4533333+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
1 answer
OneNote update has completely messed up handwritten notes and ink annotations
OneNote update has completely messed up handwritten notes and ink annotations Once again, a OneNote update has caused serious problems with handwritten content. After the latest update, many of the annotations and notes I made using the pen have been…
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
528 questions
asked 2026-08-22T14:41:22.7766667+00:00
Pedro Bandeira
5
Reputation points
edited an answer 2026-08-23T05:53:21.21+00:00
Norah-L
9,555
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft 365.
Can't activate my word document though i just bought a subscription
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,245 questions
1 answer
can't activate word on Mac given 0x0
my Mac updated and now when I try to access my word documents it asks me to activate but when I try to sign in it comes up with an error code 0x0 and then I can only read documents
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,701 questions
asked 2026-08-20T21:09:59.52+00:00
Elizabeth Bull
0
Reputation points
edited an answer 2026-08-23T05:47:50.1066667+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
i keep getting "microsoft xps document writer & microsoft print to pdf conflict
hi - where do i go to get rid of this popup its annoying and pops up every 60 seconds
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,908 questions
asked 2026-08-22T14:34:19.8+00:00
Sue Dickens
0
Reputation points
answered 2026-08-23T05:47:19.5+00:00
Hendrix-V
17,965
Reputation points Microsoft External Staff
Moderator
1 answer
Ultimate College Bundle
I am either completely wrong or I purchased an eligible device for this promotion. I bought this laptop today (Lenovo Slim 7i Aura Edition 14" Laptop Computer - Luna GreyIntel Core Ultra 7 355 1.7GHz Processor; 32GB LPDDR5x-7467 Onboard RAM; 1TB…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,412 questions
asked 2026-08-23T05:12:29.98+00:00
Ryan Porcaro
0
Reputation points
answered 2026-08-23T05:36:40.9733333+00:00
Hani-Ng
555
Reputation points
Independent Advisor
2 answers
Suddenly my website stopped working with excel
I use URLs to update my website using Excel. Everything was functioning smoothly until today. The embedded URL I use on several pages, depending on the subject, has stopped working. Now, I only see blank pages with text. I attempted to update the website…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,986 questions
asked 2026-08-21T16:29:21.03+00:00
rich letourneau
0
Reputation points
edited a comment 2026-08-23T05:33:11.0433333+00:00
Hendrix-V
17,965
Reputation points Microsoft External Staff
Moderator
2 answers
Was double billed on July 30 for Microsft 365 Premium
Was double charged for 365 premium on July 30th. (PII Removed). Please correct this. Greatly appreciate have a good day mike lezon
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,640 questions
asked 2026-08-22T10:06:27.3833333+00:00
Michael Lezon
0
Reputation points
commented 2026-08-23T05:32:24.84+00:00
DaveM121
920.1K
Reputation points
Independent Advisor
3 answers
Realice un pago y no aparece mi suscripción Microsoft 365 familia mensual
Anoche realice un oago de Microsoft 365 familia y no meaparece la suscripción en la cuenta
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,640 questions
asked 2026-04-07T22:33:17.98+00:00
Leidy marcela Guevara rozo
0
Reputation points
answered 2026-08-23T05:31:29.2866667+00:00
Monica Alava
0
Reputation points
1 answer
Add-ins stoped working in Word and Outlook + Authenticity problems
I have Office 365 (package 16.88 dd 13 August 2024) installed on my iMac Retina 5K, 27-inch, Late 2015 (macOS 12.7.6.). The main problem is that add-ins stopped working in Word/Outlook. When trying to access my account on microsoft.com there's this error…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,701 questions
asked 2026-08-21T11:38:40.5266667+00:00
Maksim Serbakov
0
Reputation points
commented 2026-08-23T05:29:15.7+00:00
Michelle Nguyen
600
Reputation points
Independent Advisor
3 answers
Word only displaying first page of documents
Word has started to only show one page of my document. It shows 2 pages, but only the first page is showing. The document is actually about 12 pages long. This is every document, not just one. The docs open fine in the online version of Word. I can't be…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,604 questions
asked 2026-06-30T20:53:38.45+00:00
Tina Chaffin
0
Reputation points
answered 2026-08-23T05:07:26.8533333+00:00
Darragh Ryan
0
Reputation points
2 answers
Powerpoint slides will not advance
My powerpoint slides will not advance. The slides are set on different times. Under slide set up, the button is highlighted to use timing if present. The slide show was working but suddenly has the issue
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,070 questions
asked 2026-08-23T00:23:24.9633333+00:00
Bill Nicol
0
Reputation points
answered 2026-08-23T04:59:17.2766667+00:00
Hendrix-V
17,965
Reputation points Microsoft External Staff
Moderator
1 answer
Why two monthly charges for storage?
I am being billed by Apple ($1.46) and by microsoft ($2.26) for storage on my email account is this correct?
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
285 questions
asked 2026-08-20T21:35:42.89+00:00
Sandra Kelly
0
Reputation points
answered 2026-08-23T04:52:31.75+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365 Family
Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while. TraceId: UhgHrxJFFE+tPFtB.17.127
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,290 questions
asked 2026-08-22T21:23:35.8033333+00:00
Jerry Oppong Adutwum
0
Reputation points
answered 2026-08-23T04:45:43.57+00:00
Abinesh Magudeeswaran
90
Reputation points Student Ambassador
2 answers
How to install Microsoft Office for Mac 2016
Hi, I recently found out that my MacBook Air Version 11.7.10 will no longer handle Microsoft Office Excel, Word or PowerPoint. So I bought online a the 2016 version of Office. Word installed fine, but Excel won't install. All I can do is read old Excel…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T20:19:42.9133333+00:00
Terry Van Nortwick
0
Reputation points
edited an answer 2026-08-23T04:27:44.6066667+00:00
Norah-L
9,555
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Family has been set up by scammers in my Microsoft account - taken over
A scammer managed to fool me into thinking they were from Microsoft and I inadvertantly clicked on their email link. This, it seems, has enabled them to set up Microsoft Family subscription on my MS account. They threatened to cut off my email account,…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,033 questions
asked 2026-08-22T13:06:02.2266667+00:00
Graham Unsworth
0
Reputation points
answered 2026-08-23T04:23:45.63+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
1 answer
Word automatically overrode newer version of document (Windows)
I had a recently edited document saved. I reviewed said document for the last 3 weeks. Today, I logged in to view the document and it was the prior version of the document from 2 months ago. The updated version is nowhere to be found. I do not have…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,860 questions
asked 2026-08-18T01:55:41.6833333+00:00
Brian
0
Reputation points
commented 2026-08-23T04:23:11.56+00:00
John Jefferson Doyon
83,420
Reputation points
Independent Advisor
1 answer
How do I swap which currency to use in my Microsoft balance?
I currently have 2 currencies stored in my Microsoft balance - 10 NTD, and the currency I am trying to switch to, 10 USD. I already have my region set to the US, so why is it still trying to use the 10 NTD I have left in my account? Is there any way to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,810 questions
asked 2026-08-23T03:22:00.8566667+00:00
Wu Peter
0
Reputation points
answered 2026-08-23T04:19:26.8433333+00:00
Diana Mariz
10,630
Reputation points
Independent Advisor
1 answer
365 Word App opens as Copilot
I have just installed 365 and Excel and PowerPoint open as expected, but Word opens as Copilot - can anyone help resolve this?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
695 questions
asked 2026-08-22T15:38:59.3866667+00:00
Michael Scott
0
Reputation points
answered 2026-08-23T04:04:02.7066667+00:00
Hendrix-V
17,965
Reputation points Microsoft External Staff
Moderator