Privacy Policy

1. What FaceJam Does

FaceJam is a photo-booth style feed of generative visual experiences. You can upload photos to train an Avatar (a personalized generative representation of a person or subject) and then use Experiences to generate Creations (images and or videos).

2. Scope

This Privacy Policy applies to information we process when you:

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Create or use an account (including via Apple or Google sign-in)

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Upload photos or other content to train avatars or generate creations

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Purchase credits or otherwise transact with us

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Interact with our Service (including votes, favorites, and support)

This Privacy Policy does not apply to third-party websites, apps, or services you may access through the Service (e.g., Apple, Google, the App Store, Google Play, payment processors). Their privacy practices are governed by their own policies.

3. Information We Collect

3.1 Information you provide

We collect information you provide directly, including:

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Account information: name, email address, and account identifiers associated with Apple or Google sign-in (and any profile details you choose to add).

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User content: photos you upload (including face photos, typically 10-20 images per avatar), any other media or files you submit, prompts or inputs you provide, and the resulting generated images or videos (Creations).

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Avatar artifacts: model weights and metadata derived from your photos that power your avatars and creations.

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Experience interactions: favorites, upvotes and downvotes, and related activity signals.

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Groups: if you join or use a group, we collect group membership and any content you choose to share with that group.

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Support and communications: messages you send to us, bug reports, and feedback.

3.2 Information collected automatically

When you use the Service, we may automatically collect:

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Device and app information: device type, operating system, app version, language, and settings.

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Usage data: pages and screens viewed, features used, actions taken (e.g., generating, deleting, favoriting), timestamps, and performance diagnostics.

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Log data: IP address, approximate location derived from IP, and events used for security and fraud prevention.

3.3 Payment and transaction information

Payments may be processed by third parties (e.g., Apple App Store, Google Play, Stripe). We generally receive transaction confirmations and limited details such as purchase status, product type (e.g., credits pack), timestamps, and internal transaction identifiers. We do not typically receive or store your full payment card details when processed by third parties.

3.4 Information about other people (when you upload their photos)

If you upload photos of someone other than yourself, you are providing information about that individual. You represent and agree that you have all necessary rights and permissions (including explicit consent where required by law) to upload and process those photos and to create and use an avatar of that person in FaceJam.

4. Biometric / Face Data Notice

FaceJam is designed to create avatars from photos. When you upload photos, we process "face data," which includes:

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Photos of faces that you upload to train avatars.

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Face-derived data created during processing (such as embeddings or feature representations used to train an avatar).

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Avatar artifacts derived from those photos, such as fine-tuned model weights and the resulting creations.

We use face data only to provide and secure the Service. This includes:

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Training avatars and generating creations you request.

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Storing your avatar library and creations in your account.

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Detecting abuse, preventing fraud, and maintaining Service integrity.

We do not use FaceJam to verify your identity for authentication, and we do not build or sell a facial recognition database.

Processing and storage: We store your uploaded photos, avatar artifacts, and creations on our infrastructure. We share the minimum necessary inputs (such as training photos, prompts, and avatar references) with third-party inference providers like fal.ai (including Nano Banana Pro) to train avatars and generate images. These providers return streamed outputs to us where we store them in our infrastructure on your behalf.

You can delete photos, avatars, creations, or your account at any time (see Data Retention and Your Choices & Rights).

Important: Laws in some jurisdictions treat certain face-derived data as biometric identifiers or biometric information. Where required, by uploading photos and training an avatar, you consent to our processing of face-derived information for the purposes described in this Privacy Policy.

5. How We Use Information

We use the information we collect for the following purposes:

5.1 Provide and operate the Service

Including to:

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Create and manage your account

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Train avatars from uploaded photos

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Generate creations from experiences and avatars

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Maintain your library of avatars, experiences, and creations

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Track credits and enable transactions

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Provide customer support

5.2 Personalization and product improvements

Including to:

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Understand usage trends (e.g., which experiences are most used)

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Improve model quality, performance, and reliability (using aggregated usage data and testing)

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Debug, test, and enhance features

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Develop new experiences and functionality

5.3 Safety, security, and integrity

Including to:

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Prevent fraud, abuse, and policy violations

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Detect suspicious activity and protect accounts

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Enforce our terms and protect our rights and users' rights

5.4 Communications

Including to:

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Send service-related messages (e.g., receipts, critical updates)

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Respond to support requests

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Send optional marketing communications (you can opt out)

5.5 Legal and compliance

Including to comply with applicable law and respond to lawful requests.

5.6 Aggregated / de-identified data

We may create aggregated or de-identified data (data that cannot reasonably be used to identify you). We may use this data to analyze and improve the Service and for other lawful business purposes.

6. How We Share Information

We do not sell your personal information in the traditional sense. We share information in the following circumstances:

6.1 Service providers and processors

We may share information with vendors and service providers that help us operate the Service, such as:

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Cloud hosting, storage, and content delivery

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AI inference providers and compute infrastructure for training and generation (e.g., fal.ai)

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Customer support tooling

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Analytics and crash reporting

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Payment processing and fraud prevention

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Email and communications delivery

For AI inference providers, this may include photos, prompts, and avatar references needed to run the model; providers return output files to us so we can store them on our infrastructure.

These providers are authorized to process information only as needed to provide services to us and are expected to protect it.

6.2 Payments

If you purchase credits, payment processing is handled by the relevant platform or processor (e.g., Apple, Google, Stripe). We share the information necessary to complete the transaction and to prevent fraud.

6.3 Sharing with other users (only if you choose)

Your creations are not publicly shown unless you choose to share them.

You may choose to share content in limited contexts (now or later), such as:

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Sharing a creation to a Group (when available)

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Sharing via a link or export feature (if enabled)

If you share, recipients may be able to copy, screenshot, or re-share content. We cannot control what others do with content after you share it.

6.4 Legal, safety, and business transfers

We may disclose information:

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To comply with law, legal process, or lawful government requests

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To protect rights, safety, and security of the Service, our users, or others

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In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets (your information may be transferred as part of that transaction)

7. Data Retention

We keep information for as long as reasonably necessary to provide the Service and for legitimate business purposes, such as security, dispute resolution, and legal compliance.

Typical retention practices (which may vary based on context and legal requirements):

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Account data: retained while your account is active.

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Never-converted accounts: if you create an account but do not make a purchase and do not create any content, we may send a final warning after about 7 days and permanently delete the account and associated data 7 days after that warning if the account remains inactive.

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Uploaded photos, avatar artifacts (including model weights), and creations: retained until you delete them or close your account, subject to limited retention for backups and legal obligations.

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Inference provider payloads: we request third-party processing payloads to not be retained in request history; providers may retain data for a limited period for security and compliance.

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Backups: deleted content may remain in backups for a limited period (generally up to 90 days) before being overwritten or purged, unless longer retention is required by law or for security purposes.

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Transaction records: we may retain purchase and billing records as required for tax, accounting, and compliance.

To request deletion, see "Your Choices & Rights."

8. Your Choices and Controls

8.1 Access, update, and delete

Depending on your settings and the Service features available:

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You can delete photos, avatars, and creations within the app.

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You can delete your entire account (and associated media) within the app or by contacting support@alcamine.com.

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If you create an account but never make a purchase or create content, we may also delete that dormant account automatically after prior notice as described in Data Retention.

8.2 Marketing communications

You can opt out of promotional emails by using the unsubscribe link in those emails. Service and transactional messages (e.g., receipts, security notices) may still be sent.

8.3 Cookies and similar technologies (website)

We may use cookies or similar technologies on facejam.co for essential operation, analytics, and improving the Service. You can control cookies through browser settings. Some features may not function properly without essential cookies.

8.4 Do Not Track

Some browsers offer Do Not Track. The Service may not respond to all such signals.

9. Rights for Certain Regions

9.1 United States state privacy rights

Depending on your state of residence, you may have rights to:

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Access information we hold about you

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Correct inaccurate information

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Delete certain information

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Obtain a copy of your information (data portability)

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Opt out of certain forms of sale or sharing as defined by state law (if applicable)

To exercise these rights, email support@alcamine.com. We may need to verify your identity before fulfilling requests.

9.2 Notice to European/UK users

If you are located in the EEA or UK, we process personal data under legal bases such as:

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Contract: to provide the Service (e.g., avatar training and generation).

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Legitimate interests: to secure, improve, and maintain the Service (balanced against your rights).

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Consent: where required (e.g., certain marketing or sensitive processing where applicable).

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Legal obligation: to comply with law.

You may have the right to access, correct, delete, restrict, object to processing, and request portability of your personal data, and to lodge a complaint with your supervisory authority.

10. International Data Transfers

We are based in the United States, and we may process and store information in the U.S. and other countries where we or our service providers operate. Where required, we take steps designed to ensure appropriate safeguards for international transfers (for example, contractual protections).

11. Security

We use administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no security system is perfect, and we cannot guarantee absolute security.

12. Children

FaceJam is not intended for children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete it.

Some features and use cases (including avatar creation using face photos) may be intended for older audiences, and we may restrict access where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and update the Effective Date. Your continued use of the Service after changes become effective means you acknowledge the updated policy.

14. Contact Us

If you have questions or requests related to privacy, contact:

Email: support@alcamine.com
Mail: Desta Ventures LLC, 2035 Sunset Lake Road, Newark, DE 19702

Table of Contents

1. What FaceJam Does

2. Scope

3. Information We Collect

3.1 Information you provide

3.2 Information collected automatically

3.3 Payment and transaction information

3.4 Information about other people (when you upload their photos)

4. Biometric / Face Data Notice

5. How We Use Information

5.1 Provide and operate the Service

5.2 Personalization and product improvements

5.3 Safety, security, and integrity

5.4 Communications

5.5 Legal and compliance

5.6 Aggregated / de-identified data

6. How We Share Information

6.1 Service providers and processors

6.2 Payments

6.3 Sharing with other users (only if you choose)

6.4 Legal, safety, and business transfers

7. Data Retention

8. Your Choices and Controls

8.1 Access, update, and delete

8.2 Marketing communications

8.3 Cookies and similar technologies (website)

8.4 Do Not Track

9. Rights for Certain Regions

9.1 United States state privacy rights

9.2 Notice to European/UK users

10. International Data Transfers

11. Security

12. Children

13. Changes to This Privacy Policy

14. Contact Us