[Help] Cannot access dashboard at all — paid plan — account suspended without warning? #482
Replies: 5 comments 1 reply
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Here the message Error: Could not launch container. Please review your instance logs at https://app.pockethost.io/app/instances/iplifh928ityc9r or contact support at https://pockethost.io/support. [1773906938018-0] |
1 reply
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Hey, just to let you know : things seem to be back on my side. Looks like it might have been a temporary platform issue. Can you confirm if it's working again for you too? |
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I have a very similar issue:
Seems like multiple users are affected at the same time. Is there an ongoing outage or backend issue? |
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Thanks for your reply |
0 replies
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It's back ! anyone (except Juslisentoo) had the same issue ? |
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This was an outage. Nobody's account was suspended :) Closing. |
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Hey everyone,
I'm on the $5/month paid plan and since earlier today I have been completely locked out of PocketHost — not just my instance, but the entire dashboard.
What's happening:
What happened just before:
I pushed a frontend update (Cloudflare Pages) which may have caused a burst of requests to my instance. Could that alone trigger an automatic account
suspension on a paid plan?
My main questions:
. Any help or similar experience would be greatly appreciated.
Thanks
Vianney
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