Reviewers largely see lemlist as a strong cold outreach tool that makes prospecting easier through personalization, clear tracking, CRM connections, and multi-step sequences that mix email with LinkedIn. Several say it is easy to get started and more effective than generic email blasts, with one long-time user praising the interface and support. The main friction is usability over time: some users say configuration can be tricky and interface updates are hard to follow. One sharply negative review also disputes the quality of promised verified leads and refund handling.

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•4 reviews

Cold emails used to feel like shouting into a void—until I tried lemlist. The personalization is what makes it hit different: I can drop a prospect’s company project name into the email or add a dynamic image of their logo, and replies shot up. The tracking’s also clutch— I see exactly who opened, clicked, or ghosted, so I tweak messages fast. It hooks up to my CRM seamlessly, too. No fancy training needed, either— I got my first campaign running in 20 minutes. Way better than generic email blasts that get deleted instantly!

What's great

easy to use (8)easy setup (1)CRM integration (1)campaign creation (2)personalized email outreach (2)sales automation (4)image and video embedding (1)

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65 views7mo ago

•1 review

I don't know what these reviews on this page are talking about. I was told I would get VERIFIED Leads and this never happened. All of the Leads they sent me were INvestors that wanted OFF Market properties. I never got any further than that or never was able to connect with the leads they sent me. To get my money refunded like they guaranteed me was a joke. They always wanted me to give them one more try. To date, I just want my money back so I can move on.

What needs improvement

lead verification issues (1)

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45 views1yr ago

•10 reviews

The first time I used Lemlist was back in 2017. I'd been cold emailing for years, but Lemlist made it MUCH easier than anything else I'd tried. The interface is super clear and simple, and their customer service is top-notch.

What's great

easy to use (8)customer support (2)

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26 views3yr ago

•13 reviews

I used it for a client before, it's easy to use but the configuration still is a little bit difficult, but we get there! Combining Linkedin and e-mail approaches is really working.

What's great

easy to use (8)cross-channel sequences (3)

What needs improvement

configuration complexity (1)

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9 views2yr ago

•5 reviews

Excellent cold mail software. Very useful for automating prospecting. However, I find the various updates to the interface sometimes difficult to understand and master.

What's great

sales automation (4)

What needs improvement

interface updates (2)

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10 views9mo ago

•6 reviews

Excellent cold mail software. Very useful for automating prospecting. However, I find the various updates to the interface sometimes difficult to understand and master.