I left sling tv for you guys and I’ve been with you for the last 9 months! I’ve really enjoyed your service! Customer support by far the best I’ve seen in a while anywhere! Really quick to answer questions and help with any issues! I’m totally hooked and the fact you guys keep getting bigger and bigger and adding more and more channels means I’ve made a good move and feel really good about it! Happy to see you guys keep on keeping on the good work! The channels I’m happy to see on here are MavTV, Motor Trend, FX, FXM, FXX, Showetime, FS1, FS2, History, Discovery, almost all the local channels, and the weather channel and so on exc.... you guys have more channels then any of the other streaming tv providers! Only thing I’d like to see added are these channels.. ESPN networks, (including ABC) Disney, and more premium channels.. like HBO, Cinemax, Starz, and Epix! Other then that, I’m very happy! Prices are reasonable for what you offer on top of all the on-demand sports, series, and movies you offer!! I definitely plan to stay a while without a doubt! Thanks again for the awesome service guys!!! 😁👍

I needed a tv service other than cable and saw that this one had a free trial so I thought I would give this one a try. During my first attempt to watch something it froze on me about 30 times and one time for about 15 minutes. I was on WiFi that’s pushed online gaming daily with no issues. So I tried to cancel my trial but their systems were down. Attempted 4 different times to cancel this with no luck. I finally sent an email asking them to cancel it and they said there’s a problem with my account and please call them. By the time I got the email response they had already charged my account. Convenient right? So finally they agreed to cancel my subscription at the end of the current 30 days they charged me for but not refund me for the charges that came AFTER multiple attempts to cancel but their system not allowing it AND emails asking them to do so. A couple weeks later I wanted to watch a football game so I figured heck since I was charged for it why not use it to at least watch this game. After multiple times of it freezing and buffering and a few that were so bad I had to completely back out of the app and restart everything(and once where nothing worked to get the game to stream for over 20 minutes) I finally gave up. Well what would top off the perfect scam? Just over 3 weeks after promising that my subscription was cancelled and I would not be charged again….I got charged again!!! Save your time and money and look elsewhere

I just tried another streaming app for a couple of weeks, and left it because of the horrible UI. After leaving them some feedback, I pulled up my fubo app to find that it automatically updated, and fubo appears to now be trying to emulate the horrible UI on the other app. Luckily, only one of my Apple TVs has updated, so the others are useable, so far. (I tried to chat with them to discuss, but their chat service was only offering automated guesses to solve my problem.) I hope fubo will pull the new update and return to the one that is easier to use. I haven’t spent hours trying to get familiar with the new interface. Perhaps it has some advantages, but here are just a couple of examples of changes to (removal of) things that previously impressed me and kept me with fubo: the pulldown screen (while watching a show) that gives you quick, easy access to things like Record, Watch in Multiview, Play from Start, etc., is gone (the pull-down seems to now be the same as the pull-up screen…. Why???); also, when trying to jump forward, it uses 15 (vs10) sec increments, and no longer shows the video frames to show where you are in the video. The new version does show you the amount of time you are forwarding, which could be very helpful if you have already watched the show, and know how many seconds/minutes you want to forward. I hope fubo will go back to adding capabilities rather than removing the really good ones.

On around February 27th 2020 I decided to switch from SlingTV to FuboTV. I went with the Latino package so I could watch La Liga and EUFA Champions League for which I had to pay 3 months in advance ( 60$ ). Around 2 weeks into my membership coronavirus started spreading fast and matches were postponed with no further notice, I only got to watch 2 games. Now Obviously this is not FuboTV’s fault and I wouldn’t expect or ask for a refund. I called Customer service and all I asked was for my prepaid time to be put on hold until matches started again but they said they couldn’t do that, they told me that there was other stuff I could watch after I had already said that I only got my membership to watch soccer games. I asked if I could at least get an extra month for free, they said no. I told them I didn’t want to cancel and that I understood that I was going to have a loss because we we all impacted by the virus in some way or another, all I wanted was for them to take some of the loss not just me the customer. After talking on the phone with a representative for maybe 10min ( he was a very nice guy ) i knew that we weren’t going anywhere so I emailed corporate. They responded saying the same thing, that there was nothing they could do, I replied and they never replied again. I think I was being pretty reasonable, I wasn’t asking for much just a portion of what I paid for. Those 2 games cost me 60$. I cancelled my account.