15 month old Apple air pad M2 keeps crashing

after about 3 minutes my 15 month old Apple AirPad M2 enters a cycle of crashing with a pink screen and then rebooting only to enter a pink screen ... etc

I've tried everything including a factory reset which has meant I cannot restore a backup because 3 minutes into the re-installation it crashes.

it has never been dropped, damaged or subjected to water or extreme temperatures!

Posted on Apr 4, 2026 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2026 7:50 PM

I took it to a local dealer who advised the pink screen boot loop is caused by a malfunction in the logic board and is basically irreparable. Evidently the heat from the M2 chip degrades some of the logic board components and it's a common issue!

Its frustrating that I now have to trash it despite it being only 15 months old !

2 replies
Question marked as Top-ranking reply

Apr 4, 2026 7:50 PM in response to kaz-k

I took it to a local dealer who advised the pink screen boot loop is caused by a malfunction in the logic board and is basically irreparable. Evidently the heat from the M2 chip degrades some of the logic board components and it's a common issue!

Its frustrating that I now have to trash it despite it being only 15 months old !

15 month old Apple air pad M2 keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.