An easy, extensible web based IT service management platform

#2317 Dashboard chart creation issue with Group by field (v3.2.1)

Milestone: 3.2.1

Status: accepted

Owner: nobody

Labels: None

Resolution: 3.2.1-1

Component: User Interface

Priority: Critical

Version: 3.2.1

Type: defect

Updated: 2025-04-07

Created: 2025-04-04

Creator: Cristian Ozan

Private: No

In version 3.2.1, when I try to create a chart on the main dashboard using the query for example "SELECT Incident" or "SELECT UserRequest", it doesn't enable all the available fields of the class in the Group by value (In Dashlet Pie, Chart or Table). Also, if I change the class in the query, the corresponding values in the Group by field are not updated either. I’m attaching example images.

2 Attachments

Version 3.2.0.png

Version 3.2.1.png

Discussion

Vincent @ Combodo - 2025-04-07

Hi Christian,
This bug has been identified and will be fixed in the next version of iTop about to be released.
In the meantime, just save your dashboard, then reopen it and the groupby field can be set again

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Vincent @ Combodo - 2025-04-07

status: new --> accepted

Resolution: --> 3.2.1-1
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Dashboard chart creation issue with Group by field (v3.2.1)

An easy, extensible web based IT service management platform

Milestone

Searches

Help

#2317 Dashboard chart creation issue with Group by field (v3.2.1)

Discussion