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Spike

Score4 out of 10

6 Reviews and Ratings

What is Spike?

Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

Top Performing Features

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 9

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.4

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 7.7

Areas for Improvement

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.5

  • Surveys

    Users can create and participate in surveys to get input from other collaborators.

    Category average: 8

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

    Category average: 8.1

A Brilliant Email Client made Communication Easy. Must try if you haven't yet.

Use Cases and Deployment Scope

One of our European clients was trying to get a reliable, efficient, and user-friendly email client alternative to Microsoft suite as they warranted budget-based to try out a few use cases and sent RFP to a few vendors. Spike was one of the considerations. Cut to 2 months later, they onboarded Spike as their daily driver email and messaging client and were very happy with the decision. We as consultants helped them make that informed decision. Spike is my favorite conferencing or cloud meeting software since we can access the system remotely when someone is speaking. The most beneficial function is sharing the meeting tape through chat. Otherwise, we'll require cloud storage. It has Excel and Word. It cleaned out the inbox automatically, merged linked discussion threads, and, most importantly, turned each email thread into a chat-like dialogue, which is simply so much more convenient. I really really like the function that allows us to take notes, as well as the automated prioritization of emails into "priority" and "other" categories; it is also quite accurate. You may also check to see whether anybody has seen your email; this is a significant step forward.

Pros

  • Spike groups similar emails so I don't have to hunt. I can pin critical emails and eliminate spam emails with a few clicks.
  • Emails (multiple accounts), calendar events, and team interactions are all integrated. The super search tool is fantastic; it searches all emails, including attachments, all events, and all team communication. The cloud integration is fantastic. Chat and phone calls are integrated (video and audio).
  • Simple and powerful UI. It's easy to use and includes many valuable options for keeping your life and tasks organized.

Cons

  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.

Most Important Features

  • Notes, tasks, events, and email are all combined into a one app
  • We just began using the client, but I like it thus far. If you want a CLEAN email client to manage the clutter of other interfaces, look no further
  • Email communication is good and increases professional service quality. We've improved mail-order management

Return on Investment

  • Our client was able to leverage the app features to efficiently manage inbox and save on time as well resources.
  • It also helped them track the responses from their vendors (4th party for us) and were able to use the same in board meetings to amend strategy per requirement.
  • It gave them an ability to have single platform used as IM, email management as well as Instant Collaboration.

Alternatives Considered

Zoho Calendar

Spike review

Use Cases and Deployment Scope

What's special about Spike is being able to use with any email that i already have,also it was more visible, it's better to visualize emails in such a nice interface like conversations with multiple features like people mode where everything is organized by contacts which is a helpful key in a professional environment (inside the company with clients) also you can select messages who are more important to you .i love that it's easy to delete those messages

Pros

  • Make boring emails into conversations
  • Easy to delete messages
  • Priority :in messages
  • The possibility to see if someone is online or not

Cons

  • I honestly don't see any functionality to add

Most Important Features

  • Conversations in real time
  • Group chat
  • Priority of the emails

Return on Investment

  • No more wasting of tome

It's easy to use and has several useful choices for staying organized

Use Cases and Deployment Scope

Spike was put through its paces to see whether it may serve as a useful tool for our team's collaboration. For casual communication, we rely heavily on Telegram. When it came to email, I looked at solutions that would allow for a more fluid experience. Yes, Spike's was the right choice. A UI for this kind of experience was provided by its user interface.

Pros

  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.

Cons

  • Adding a little extra room to the UI will make it even better.
  • Pixel blocking would be excellent.
  • There is some work to be done on the widget that they give, despite its promising potential.

Most Important Features

  • App combines notes, tasks, events, and email.
  • I enjoy the new client so far. If you want a CLEAN email client, go no further.
  • Email improves service quality. Mail-order administration was enhanced.

Return on Investment

  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.

Alternatives Considered

Zoho Calendar

Other Software Used

Asana, Miro, Microsoft 365, Microsoft Teams, Zoho Calendar, Evernote