Why read about an idea when you could visualise it | TrustRadius

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I work as a Front-End Developer and was using Confluence to do my documentation. But after getting introduced to Miro, my entire outlook changed. I could create feature documentation, research flows and all my work related diagrams in a single place with a lot of tools and features.
I could create flow diagrams that actually helped understanding my proposed solution easier and I could use Miro provided templates which eased creating custom boards for each piece of work.
And the best part is, it easily integrated with JIRA and all the tools provided by it.

Pros and Cons

Pros

Create an entire architecture diagram with ease, especially the provided graph like layout, which helps align items in a structured manner.
Create custom boards and use sticky notes to do retro sessions and use links of specific board areas in connected JIRA apps.
Use provided templates which would act as a boilerplate in most situations.

Cons

Give a tooltip about what a specific tool does so that it would be easier to use.

Return on Investment

Having a version history helped analyse the changes we did to a board and hence, to the work and why.
Created diagrams for documents which were written earlier and now can be visually communicated to team members which helped us in reducing task discussions by 50%.

Usability

I am satisfied with UI and UX, but still too many tools that could be used and a hover/tooltip on the tool/feature while choosing a tool would ease picking it up instead of searching for its use.

Tool Usage

The tools/ features that I have used include but not limited to, templates, sticky notes, text, shapes and lines, frames, stickers and comments.

Reduced Tool Overload

Yes, I have already mentioned that Miro reduced my dependency on Confluence by JIRA.
Why should we restrict ourselves to text when we could visually communicate the same and in a better way? That's what I achieved using Miro.

Alternatives Considered

This is my first time using a wire-framing tool.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Atlassian Confluence, Atlassian Jira, Microsoft Teams, Slack

Likelihood to Recommend

Miro eased my work, so would definitely recommend it to another fellow co-worker as suggested to me by my seniors. I was reluctant at first because of the huge graph layout I got introduced to, but once we get the hang of it, it makes our life much easier.
Also, the cross platform integration with JIRA apps, which I already mentioned. It makes creating tasks based on the Miro board much easier as it would make our board as a source of truth or reference to be looked at in the future.

Comments

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